IT Technician
Company: EMR USA Metal Recycling
Location: Sauk Rapids
Posted on: September 12, 2024
|
|
Job Description:
IT Technician
Becker, MN, USA
Req #1364
Wednesday, August 14, 2024
About Us:
-
EMR is -one of -the world's leading metal recycling companies -with
a history spanning decades. -At EMR, our employees are the heart
and soul of our organization. We are committed to creating a
workplace that prioritizes the well-being and safety of everyone.
Our company provides a supportive and inclusive community where
everyone's ideas and contributions are valued. -We believe in
teamwork and collaboration. -
-
Our mission is to provide our customers with efficient and reliable
metal recycling services while minimizing the environmental impact
of our operations. EMR recycles ten million tons of material
annually, everything from beverage cans to aircraft carriers. - We
work with a wide variety of metals including copper, aluminum,
brass, and stainless steel and can recycle it into more than 200
different types of new sustainable raw materials. - -
-
EMR offers our team a competitive salary and a comprehensive
benefits package, including health insurance, retirement plans
-with company match, wellbeing benefits, employee assistance
program and more. Join us and be a part of a team that puts people
first!
Join a global leader in the Metal Recycling Industry! -
- -
What We Offer: -
--- - -Career advancement and on the job training -
--- - -Paid time off and 9 paid company holidays -
--- - -Comprehensive benefits including medical, dental, vision,
and EAP - -
--- - -401k with Company match -
The core business hours are Monday - Friday, from 8am to 5pm
Primary Location 12432 Energy Drive SE. Becker, MN with travel to
other locations as needed
Overview -
As a Field Technician you will be the primary support for all
technical issues onsite at our (16) locations spread across MN, WI,
and ND. You will independently solve most issues you face with
minimal supervision and escalate the remaining issues to a higher
level only when necessary. You must be skilled in resolving issues
remotely and interacting positively with coworkers on the phone. As
field-based support is required, a high level of professionalism
and presentation is important as well. -
Role Responsibilities -
Answer, evaluate, and prioritize requests for assistance from
employees experiencing problems with hardware, software,
networking, telephone, and other computer related technologies.
Setup and install new IPhones, IPads, desktop and laptop equipment
according to our standards ensuring proper installation of cabling,
operating systems, and appropriate software.
Resolve the majority of technical issues without additional
assistance
Provide proper follow-through to ensure issues are resolved to
satisfaction -
Provide after-hours, on-call emergency support as needed -
Document and update installation, configuration, deployment and
maintenance procedures -
Promote Information Security within the business -
Soft Skills -
Excellent communication skills (written and verbal) -
Highly self-motivated -
1st Class customer service skills -
An ability to quickly diagnose and troubleshoot software and
hardware issues
Desirable Skills
MCP, CCENT, and A+ Certifications -
HP and Cisco software and hardware experience -
Knowledge of Cisco or other Voice Over IP systems -
#LI-Onsite
EMR USA Metal Recycling provides equal employment opportunities to
all employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state or local laws.
-
*E-Verify is a registered trademark of the U.S. Department of
Homeland Security. This business uses E-Verify in its hiring
practices to achieve lawful workforce.
Other details
Job Family
US Administration
Pay Type
Hourly
Keywords: EMR USA Metal Recycling, Saint Louis Park , IT Technician, Professions , Sauk Rapids, Minnesota
Click
here to apply!
|